Judges confirmed for the upcoming British Conveyancing Awards
We are pleased to reveal some of the judging panel for The British Conveyancing Awards 2021. There are some familiar faces on the panel, whose task it is to pick the winners for this year’s celebrations. The judges are: Rob Hailstone is the founder of the Bold Legal Group and was formally a residential conveyancer with […]
Extension to SDLT….really?
Following on from the news reported in the Daily Telegraph over the weekend regarding a potential short-term extension to the stamp duty land tax holiday (SDLT), has sent ripples through the industry. We took to Twitter to see whether our followers thought the extension was a good or bad idea, and truth be told we couldn’t […]
Are you old school or new school?
Over the last 4 years or so I’ve spoken to lots of conveyancing firms and one theme that comes up on a regular basis when I start to ask firms about where or how they collect customer reviews is – “We don’t, we’re old school, all our business is through word of mouth or walks […]
Conveyancer customer service levels increase since first lockdown
Despite the bad press conveyancers are being subject to over recent months their client service levels have in fact increased. That’s the finding from the latest data released by the ESTAS customer review platform for property professionals. The findings are based on 10,000 customer reviews over the first lockdown period compared to the 3 months […]
Virtual Awards Ceremony Celebrates ESTA Victories
The ESTAS took virtual centre stage last week as over 1,500 agents and suppliers tuned in to the online event to see who took the crowns at this year’s ceremony. Winners of the prestigious ESTAS Customer Service Awards 2020 were announced by Phil Spencer. Simon Brown, ESTAS Group founder said: “There’s also never been a […]
CLC Provides Guidance On Using Third-Party Review Sites
The Council for Licensed Conveyancers has issued guidance for legal websites using third-party review sites. The exponential growth of review sites in recent years has highlighted the increasing importance of customer testimonials in promoting a business and increasing profits. Tripadvisor in particular, is now a dominant force in influencing customers’ decisions when it comes to […]
Lack Of Referral Fee Transparency Could Result In The Demise Of Both Agents And Conveyancers
Over six months ago the National Trading Standards Estate Agency Team revealed new industry guidance to make referral fees more transparent to consumers. Failure to disclose referral arrangements may render an estate agent liable for criminal prosecution under the CPRs and/or action by NTSEAT for warning or prohibition under the Estate Agents Act 1979. The […]
Key Dates For Your Diary This Autumn
Now that the summer has drawn to a close, and the autumn is slowly drawing in, it’s time to take a look at what Bold Legal have in store over the next few months. First up, is Bold Legal LIVE!, the group’s first annual conference which is then followed by the prestigious ESTAS Conveyancer Awards […]
LEAP Chosen As Headline Sponsor For 1st Bold Legal Live! Conference
LEAP, one of the UK’s leading practice management software providers, has been announced as the headline sponsor for the first ever Bold Legal Conference to be held in London on 18th October this year. The conference called Bold Legal LIVE! is being hosted in association with the ESTAS Group who will be holding their annual […]
Redbrick Solutions Launch New Version Of Award Winning Case Management
Redbrick Solutions have announced this week that the latest version of their award winning case management solution has been released. This marks the 20th version of ‘Redbrick Practice Management’ and includes a number of enhancements and new functionality to benefit clients, such as: Integration with Brighter Law Quote and Instruct Land Registry enhancements to real […]
Over 7,000 vote in 2nd annual Customer Service Awards for conveyancers…
The ESTAS Group which highlights the best firms for customer service involved in the home moving process has revealed its annual shortlist for their 2nd annual Conveyancer Awards sponsored by SearchFlow. The results are based purely on feedback data received from customers who were asked a series of questions about the service they received during […]
Growth for Conveyancing team at South west law firm
South West law firm Coodes Solicitors is growing its award-winning conveyancing team across Cornwall. The firm has appointed Claire Gummow to its St Austell office and bolstered its Penzance and Newquay offices with two new conveyancing executives.
Searches UK joins national award scheme recognising the best agents & suppliers in the UK property market
Leading conveyancing supplier Searches UK has entered The ESTAS, the biggest independent award scheme in the UK property industry.
Conveyancer Spotlight – PM Property Lawyers
Based in Sheffield, PM Property Lawyers offers their specialist services nationwide, handling all areas of property law from conveyancing to neighbour disputes.
Gordons chooses Legal Eye for complaints handling service
Specialist solicitors practice, Gordons Property Lawyers, has appointed Legal Eye to look after its complaints handling service.
Conveyancer Spotlight – Gordons Property Lawyers
Based in Maidenhead, Gordons Property Lawyers Ltd (GPL) are one of the few specialist practices in the UK who are able to deal with high volumes of remortgage transactions.
Conveyancing Association announce two new Affiliate members
The Conveyancing Association (CA), the leading trade body for the conveyancing industry, has today (22nd March 2018) announced two new Affiliate members, reallymoving and Redbrick Solutions, have joined with immediate effect after member review at the CA Management Committee Meeting in February.
Conveyancing Association announce 2018 events and new venue for Annual Conference & Dinner
The Conveyancing Association (CA), the leading trade body for the conveyancing industry, has today (6th March 2018) announced full details of its events for 2018 including a new venue for its Annual Conference & Dinner which takes place in December.
Award winning firm achieves the Legal Eye Quality Standard
Fletcher Longstaff has recently added the Legal Eye Quality Standard to their artillery of achievements.
How do your clients know you are delivering great service?
2nd annual ESTAS service awards open for entries Awards to be held at prestigious BAFTAS venue A well thought through customer service strategy is vital for any firm involved in the property industry and customer reviews are becoming increasingly important in the consumer decision making process.
