Over 1,000 law firms, including 65 of the Top 200, trust Moneypenny’s 55-strong team of legal receptionists to handle the calls and live chat they can’t get to. Our flexible support is allowing firms of all shapes and sizes, from sole practitioners to the Magic Circle, to ensure every lead is captured in the most cost-effective way possible.
Moneypenny Receptionists get to know your firm, handling calls and chats exactly as if based in your office. They are on hand either all of the time, or during peak times when your staffing levels are low.
If you need someone to make outbound calls on your behalf, Moneypenny Receptionists can do this too. They’ll pre-qualify leads or arrange and follow up on appointments, leaving your team able to prioritise valuable opportunities first.
Telephone Answering
1 in 10 calls to a law firm is a brand new business enquiry. Make sure you are not letting any opportunities slip through the net.
Telephone Answering for law firms >
Live Chat
41% of chats generate a new enquiry. Vastly improve the ROI of your website and capture more leads with Live Chat.
Outbound Calling
The ultimate way to generate more and better quality leads. Trained Moneypenny Receptionists will nurture leads to the point of conversion, leaving your in-house team free to focus on delivering their expertise.
Outbound Calling for law firms >
Don’t just take our word for it. Discover the ways we help law firms just like yours >
Experience Moneypenny for FREE
Put our award-winning services to the test. With no set-up fees or ongoing commitment, you could be briefing your Moneypenny Receptionist today.
Key Services
Key Contact
Bernadette Bennett – Head of Legal Sector
T: 0333 202 1005
E: bernadette.bennett@moneypenny.co.uk
LinkedIn: Bernadette Bennett
Address:
Western Gateway
Wrexham
LL14 7ZB
Law firms across the country are losing out on valuable business and damaging their reputation as a result of common call handling errors, according to Ella Nelson from Moneypenny, which handles over 2 million calls
One in 10 calls a law firm receives is a new business enquiry, according to new data by Moneypenny, and says this new business could be lost if the call is not captured at this
Moneypenny, the leading outsourced communications provider for the legal industry, is further expanding its business with the launch of its new Live Chat service.
Calls to the family law sector rose by 69% in the first three months of 2017, according to a new report by Moneypenny.
New research from Moneypenny has found legal firms could be missing thousands of new enquiries over the Christmas period.
After 11 years heading up business development and marketing for Moneypenny, Joanna Swash has been appointed as Managing Director.
Legal firms are missing the most calls in the first half of the week, with their lines the busiest at 10am on a Tuesday, according to telephone answering specialist, Moneypenny. In its most recent analysis
Moneypenny, the legal sector’s leading outsourced switchboard and telephone answering specialist, is today unveiling its new £15m headquarters. Designed to create “the happiest workplace in the UK”, the pioneering building reflects the company’s rapid growth
It’s been a busy year for conveyancers with calls up by 19%, according to the latest data from Moneypenny. In a like-for-like study of its legal calls, the UK’s leading telephone answering service analysed the
Law firms across the UK are being urged to prepare for the Christmas break as Moneypenny’s latest report reveals how calls to the legal sector typically see a dramatic rise. Moneypenny – the UK’s leading
Telephone answering specialist Moneypenny joined forces with the Law Society to celebrate the best examples of innovation and good practice across the legal profession at a glittering event in London’s Hilton Hotel on Park Lane. As
Telephone answering specialist Moneypenny has handled more calls for law firms in one day than ever before. The company, which looks after telephone calls, either on an overflow or fully outsourced basis, for over 900
Telephone answering specialist Moneypenny is celebrating three years of handling `night-time’ calls, the majority legal, from the other side of the world. In 2012, the company took the unusual decision to open an office in
Latest data released by telephone answering specialist Moneypenny, has revealed the staggering number of new enquiries `missed’ by law firms so far in 2015 – 10.4% of the overall total number of calls handled by
Legal receptionists at telephone answering specialist Moneypenny are urging law firms to be sure they are prepared for the holiday season, as latest figures highlight the effect a Bank Holiday has on call figures. Looking back
Telephone answering specialist Moneypenny has conducted its second quarterly legal call review of 2015 with results showing a marked upturn in `like for like’ conveyancing call numbers since the General Election. Call data, of firms
The latest two receptionists from telephone answering specialist Moneypenny are packing their bags to fly to New Zealand ready to join the team answering overnight calls for UK law firms during their daytime. The pair are
Moneypenny – the UK’s leading telephone answering specialist which supports over 900 law firms and is endorsed by the Law Society – has unveiled its designs for an extraordinary new £15m headquarters which aims to
QualitySolicitors Talbots provides services to individuals and businesses from seven branches across the West Midlands. In early 2014 the firm took a completely fresh look at the way it handled incoming telephone calls. Here, Martyn
Reviewing its legal call data for the first quarter of 2015, telephone answering specialist Moneypenny has reported a 20% rise in calls handled for law firms in comparison with the same time last year. More
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