With holidays approaching law firms are switching on to switch off

With holidays approaching law firms are switching on to switch off

With peak holiday time just around the corner, telephone answering specialist Moneypenny is experiencing its usual increase in requests for seasonal support from law firms up and down the country as they look forward to their summer break.
With UK government statistics suggesting around 75% of British people take their holidays in July and August and 7 in 10 of us taking some kind of holiday each year*, all businesses face a challenging time often leaving skeleton staff back in the office handling phone calls and managing the workload. For sole traders that challenge can be significantly magnified.
Recent research* also claims many UK workers find it difficult to switch off on holiday with millions apparently working on their laptops by the pool or on the beach, ringing colleagues and worrying about what’s happening back in the office, however figures from Moneypenny show that more businesses than ever are switching on to temporary holiday cover as they look for a workable business solution.
Bernadette Bennett, Corporate Account Manager at Moneypenny says: “Holidays are always a challenge and typically we are asked to provide temporary cover for those law firms who need additional assistance during July and August to ensure their business calls are being taken care of when staff are away. The beauty of working in partnership in this way is the flexibility it brings, removing a HR headache while offering a cost-effective seamless service to clients whenever they call. 
“Our clients all have different ways of working. For those who really need to stay in touch, the Moneypenny app enables clients to update their Moneypenny Receptionist on the move at the touch of a button with access to call logs at all times so there’s a solution there for everybody to take some time out for a much-needed rest.”

For more information on temporary cover or to arrange a free trial call: 

Tel: 0333 202 1005 

Email: hello@moneypenny.co.uk

Visit: moneypenny.co.uk/legal

Moneypenny

https://www.moneypenny.com/legal

Over 1,000 law firms, including 65 of the Top 200, trust Moneypenny’s 55-strong team of legal receptionists to handle the calls and live chat they can’t get to. Our flexible support is allowing firms of all shapes and sizes, from sole practitioners to the Magic Circle, to ensure every lead is captured in the most cost-effective way possible.  Moneypenny Receptionists get to know your firm, handling calls and chats exactly as if based in your office. They are on hand either all of the time, or during peak times when your staffing levels are low.  If you need someone to make outbound calls on your behalf, Moneypenny Receptionists can do this too. They’ll pre-qualify leads or arrange and follow up on appointments, leaving your team able to prioritise valuable opportunities first.

  • Only pay for support when you need it
  • Focus on what you do best
  • Deliver outstanding service
  • Stay resilient now and over the months ahead
Telephone Answering 1 in 10 calls to a law firm is a brand new business enquiry. Make sure you are not letting any opportunities slip through the net. Telephone Answering for law firms > Live Chat 41% of chats generate a new enquiry. Vastly improve the ROI of your website and capture more leads with Live Chat. Live Chat for law firms > Outbound Calling The ultimate way to generate more and better quality leads. Trained Moneypenny Receptionists will nurture leads to the point of conversion, leaving your in-house team free to focus on delivering their expertise. Outbound Calling for law firms > Don’t just take our word for it. Discover the ways we help law firms just like yours > Experience Moneypenny for FREE Put our award-winning services to the test. With no set-up fees or ongoing commitment, you could be briefing your Moneypenny Receptionist today.  Get your quote >
Key Services
Key Contact Bernadette Bennett - Head of Legal Sector T: 0333 202 1005 E: bernadette.bennett@moneypenny.co.uk LinkedIn: Bernadette Bennett
Address: Western Gateway Wrexham LL14 7ZB

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