Webinar: Dealing with your New Conveyancing Enquiries

Webinar: Dealing with your New Conveyancing Enquiries

Every single day, residential conveyancing departments receive telephone calls from prospective clients looking for a quote. But every single day, the majority of conveyancers lose new business because of the way these calls are handled. Those receiving enquiries often feel that is an administrative task, rather than an important business development role. 

How quote calls are dealt with is essential to your firm’s long-term financial success. Let’s face it, there is no point spending time and money trying to generate enquiries if you fail to convert them when they come in 

“85% of firms almost unconsciously regard the giving of ‘residential conveyancing quotes’ to potential clients as a purely ‘low level’ administrative task. These firms simply don’t recognise that these ‘quotes calls’ are the ‘lifeblood’ of new business, where use of the right techniques and performance can have a transformational effect on the firm’s conversion rate results and revenue.” Converting telephone enquiries into business, Professor Ian Cooper & Howard Cooper

Find out how to convert more quote calls in a free webinar

Tackling this issue head-on, I provide conveyancers with the skills needed to turn telephone enquiries into new business in a free webinar.

In this webinar, I’ll demonstrate how using a revolutionary video training system (Converting Enquiries For Residential Conveyancing) can dramatically increase your conveyancing quote conversion rates and therefore increase your revenue. 

From the training you’ll also find out: 

  • The areas of quote call handling that most need to be improved and developed 
  • The techniques required to transform conversion rate success 
  • How to differentiate your firm from competitors 
  • Practical tips conveyancers can implement to ensure an increase in conversion rates  
  • How firms who have made quote call handling a priority have benefited 
  • How, with just an extra 10% success in conversion rates, your firm could earn an additional £100,000 every year 
  • And more! 

Having worked with conveyancing businesses and departments of all sizes over the past 30 plus years, I know that there is a real problem when it comes to how the vast majority of firms deal with requests for residential conveyancing quotes. But, having also helped around 900 legal firms to generate more business – both in the UK and overseas – the good news is that the skills and techniques needed to turn this situation around are not difficult to master. 

In fact, for firms that both recognise the opportunities and take the required steps to improve, the results are often transformational. For example, I have seen a firm who averaged a 15% conversion rate, increase to almost 90% in just three months, while putting their fees up. Merely by changing a few key things about the way they dealt with quote enquiry calls.  

Free Webinar:

Dealing With Your New Conveyancing Enquiries:
How To Fix The ‘Leaky Bucket’ And Make More Money!
Click here to Register: Tuesday 31st July 2018, 10.30am – 11.00am

 

This article was published by Converting Enquiries as part of their advertising agreement with Today’s Conveyancer.

The views expressed in this article are those of the submitter and not those of Today’s Conveyancer.

Converting Enquiries

https://convertingenquiries.com/residentialconveyancing/

converting-enquiries Converting Enquiries - Residential Conveyancing is a unique online video training system from industry renowned Professor Ian Cooper. The system enables conveyancing departments to make more money from their existing sales pipeline, by increasing their telephone quote conversion rate. To find out more please visit the website. Key features of the training include:

  • Get The Skills - Transform Your Conveyancing Telephone Conversion Rate Success.
  • One Monthly Fee - Up To 30 Users
  • Get Access 24/7 - Laptop - Smartphone - Tablet
  • Cancel At Any Time
  • NO RISK – DOUBLE GUARANTEE
About co-creator of the online training system Professor Ian Cooper Professor Ian Cooper is regarded as Britain’s most experienced specialist business development consultant and skills trainer for the legal sector. Ian has 32 years of very specialist experience of helping around 900 legal firms of all sizes generate more business in the UK and overseas. Ian is also a well-known international business speaker and the author of 16 books published in 14 languages and 56 countries. The most recent of these is the ‘Financial Times Guide To Business Development: How To Win Profitable Customers And Clients’, which was shortlisted at a recent best business / management book awards ceremony. He also edits and writes an independent blog based on his Financial Times branded book. In recognition of his work in the fields of law firm business development and customer / client service, Ian was awarded a Visiting Professorship at Henley Business School, part of the University of Reading.

About co-creator of the Online Training System Howard Cooper Howard was formally Director of Training and Customer Service for a major national legal brand and has personally supported over a 1000 call handlers / partners / solicitors / fee earners to create positive change. He has also been responsible for some of the largest mystery calling projects ever carried out. Howard has a phenomenal reputation for his hugely engaging, entertaining and pragmatic ‘in house’ and public training courses for law firms on the issue of improving telephone enquiry conversion rates. He has over the years, successfully helped some of the largest firms in the world, with their client and customer engagement areas. Additionally, he is a leading expert on NLP, and how to use it in the context of improved communciation skills for lawyers.

To find out how to make more money from your existing sales pipeline please visit the website.

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