The Move Exchange is pleased to announce the launch of its new website.
Setting out to provide a new and valuable service for conveyancers, The Move Exchange delivers a range of high quality and bespoke solutions for firms, all with an aim to make conveyancers’ lives easier.
Due to launch this week, the new site reflects the fast growth of the business, having quickly become a recognised and trusted service provider within the legal market.
Whilst both usability and clarity for professionals were at the core of the development process, the team wanted the site to portray the key principles which underpin The Move Exchange, as well as what the business stands for.
For conveyancing firms, no matter how high customer service is on the list of priorities, heavy caseloads and clients keen to move into their new home can easily take over. Having recognised the hurdle this can be for firms and aiming to support conveyancers with the efficient management of new business, The Move Exchange provides professionals with a tailored Front of House service, designed to alleviate this pressure that many face on a daily basis.
Tailored to the needs of your firm, the services offered include quote conversion and lead management, focussing on generating new direct business, without you having to pay large referral fees. The Move Exchange’s team has been trained in sales psychology by Professor Ian Cooper and have a proven track record of ensuring that an excellent service is provided to firms and their clients. The service aims to improve firms’ conversion rates where their staff do not have the training and/or capacity to deal with new enquiries.
As well as providing their own Front of House service, The Move Exchange pass on their experience to firms in the form of additional solutions which aim to improve customer service levels on an internal basis. The Mystery Shopping Service provides firms with valuable feedback on current call handling, as well as providing practical advice on how to improve.
Created by Solve Legal Marketing, the new site is streamlined and easy to navigate, centralising the professional services delivered by this new brand to the conveyancing service market.
Commenting on the launch of the new site was Legal Services Director at The Move Exchange, Jennifer Davies. She said: “We are really excited about the launch of the new website. We can’t wait to get talking to more firms about how we can help them to improve their conversion rate and generate additional revenue”.
Whilst they’re newly established, the team have been fast to develop successful working relationships with their handpicked panel of firms, reflected in their award shortlisting last year.
Visit the new website here or contact The Move Exchange for more information at jennifer.davies@themovexchange.co.uk or 01829 307 161.
This article was submitted to be published by The Move Exchange as part of their advertising agreement with Today’s Conveyancer. The views expressed in this article are those of the submitter and not those of Today’s Conveyancer.
