Moneypenny Becomes Industry Partner To Propertymark

Leading outsourced communications provider Moneypenny has become an industry partner to the UK’s foremost professional body for the property industry, Propertymark.

Propertymark encompasses ARLA Propertymark, NAEA Propertymark and NAVA Propertymark and comprises more than 18,000 members across the UK.

The partnership will see Moneypenny, which provides telephone answering and live chat services to more than 2,500 property businesses across the UK, support Propertymark’s work to promote professionalism and integrity across the sector.

In particular, the Moneypenny partnership will highlight the importance of excellent customer service in an increasingly 24/7 marketplace.

Samantha Jones, Head of Field Sales at Moneypenny said:

“We already support more than 2,500 property businesses across the UK by helping them to ensure they never miss a call or live chat in order to improve their client experience and capture more leads.

“Propertymark shares our passion for professional excellence so together, we’re very well placed to help agents improve their efficiency and profitability by ensuring a super customer experience every time. We are delighted to start a new relationship with the Propertymark team in 2020 and look forward to sharing our advice and guidance with its members.”

As part of the new partnership, Propertymark members will be able to take advantage of exclusive telephone answering and live chat special offers from Moneypenny.

Sarah Davies, Commercial Manager for Propertymark said:

“Moneypenny has an enviable reputation in the property sector and the team is renowned for their commitment to customer care and lead conversion. We are thrilled to be working with them and know that our UK members will benefit greatly from their expertise, guidance, insight and enthusiasm.”

Moneypenny handles 13 million property calls and 2 million live chats each year. Established in 2000, Moneypenny is the world’s market leader for telephone answering, live chat, outsourced switchboard and customer contact solutions. In total, more than 13,000 businesses across the UK benefit from Moneypenny’s mix of extraordinary people and ground-breaking technology.

For more information about Moneypenny’s work with the property sector, visit

This article was submitted to be published by Moneypenny as part of their advertising agreement with Today’s Conveyancer. The views expressed in this article are those of the submitter and not those of Today’s Conveyancer.

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