Legal Sector Report: Digitally Connecting with Clients

We are in a digital age – but how is the legal sector faring?

It is time to play catch up or miss out, but how do you both improve client experience and fee earner and support staff productivity?

Creating a less disjointed process is key, understanding how to use digital tools to enhance a law firms’ connection with its clients, particularly post-pandemic is imperative.

This guide aims to look through the changes that have influenced the professional sector and how it can make its mark on the legal sector too, with a nod to how moving forward and not backward is the only direction for law firm success.

What’s inside:

01 Innovation in 2020 – The year that changed it all
02 The shift left – better service, better results
04 The legal sector tech revolution
05 What is the legal digital workspace?
06 COVID hasn’t cancelled the cybersecurity challenge
08 Providing the very best in client experience
09 How technology can help your client relationships
11 The tech that is changing the face of the legal sector
14 Software (SaaS) and cloud-based – is a hybrid future achievable?
16 The value of automation
19 Biometric identification and facial recognition – appropriate alternative to traditional AML methods?
23 What does the future hold for a digital legal workspace?
26 About Minerva

Read the guide here –


This article was submitted to be published by Law Firm Services as part of their advertising agreement with Today’s Conveyancer. The views expressed in this article are those of the submitter and not those of Today’s Conveyancer.

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