Law Firm Services, the developers behind Minerva, a complete onboarding solution for law firms, are delighted to be working with Clare Yates of CY Training Works. Clare will be helping to deliver their services as part of the customer success management process and is a welcome collaboration with the team.
Having such an experienced consultant onboard is a real coup, bringing with her a wealth of experience in the legal market, and in particular in the property/conveyancing space.
Clare’s background in improving and building key relationships within the legal industry, ensures that the mission of LFS in its delivery of Minerva is achieved.
With a great knowledge of working within in the property tech industry and across the legal sector in general, Clare is well equipped to help us build strategic relationships having led many projects with a range of differing needs.
Speaking about the appointment, Sales Director Richard Mathias said;
‘We are delighted to welcome Clare to our dedicated and tight knit team. We pride ourselves on delivering exceptional service to our clients and Clare will help ensure that our onboarding process and roll out of Minerva across each law firm runs smoothly.
Clare has many years of working with property professionals and is known as one of the sectors’ leading trainers. Our law firm clients have made an excellent choice in using the Minerva system and we want to give them world class support in ensuring it is delivered throughout their practice. We are sure Clare can help them achieve this goal.’
Having worked in the legal industry for over 20 years, we know that Clare will bring her energy and dedication to the team, and we cannot wait for her to start working with our clients, old and new, helping them to achieve ongoing success with their experience of Minerva, and in turn helping each law firm reach its fullest potential when delivering excellent customer services to their clients.
Expressing her enthusiasm for the new challenge, Clare said:
‘Having worked in training and sales roles for many years and in particular with a deep understanding of the conveyancing process and the challenges faced, I really relish the opportunity to help create lasting relationships with Minerva clients. The technology that LFS have developed really is transformative when used across the board. I can see how implementing the solution really can make a massive difference in both client and fee earner experience.’
This article was submitted to be published by Law Firm Services as part of their advertising agreement with Today’s Conveyancer. The views expressed in this article are those of the submitter and not those of Today’s Conveyancer.
