CLC & SRA Publish Transparency Rules Guidance Before 6th December Deadline
From December 2018, all regulated law firms will be required to publish information on the prices they charge, and what these cover, across a number of common services.
The Council of Licensed Conveyancer (CLC) and the Solicitors Regulation Authority (SRA) have published guidance on how the firms they regulate can comply with the new ‘Informed Choice Rules’ and ‘Transparency Rules’ coming into force on 6th December 2018.
Details have been added within a new “Informed Choice” section of the CLC’s website, providing information and guidance on the new rules. Likewise, the SRA have also published the transparency guidance on their website. Index Property Information have partnered with Hoowla to offer a conveyancing cost estimate tool to assist firms with providing transparent fee estimates.
The aim of the new requirements is to help consumers engage more with the conveyancer’s website and make an informed decision about which provider to choose. The CLC guidance notes state: “CLC Practices are able to decide the best way to display cost information. You could provide: … An instant estimate generator on your website or via a third party website.”
Whether you are regulated by the CLC or SRA, Hoowla’s Conveyancing Calculator can help your firm meet the new Transparency Rules by providing instant, compliant and professional conveyancing fee estimates with a simple quote tool which you can add to your website, as well as use internally via our Index online ordering platform.
In a recent press release, CLC chief executive Sheila Kumar is optimistic about the new regulations coming into force: “… Those we regulate need to start working now to help potential clients make a better informed choice of lawyer… we do not believe that this will cause firms undue difficulty… I hope those we regulate will see these new rules as an opportunity to really differentiate themselves in what is a highly competitive market …. Helping consumers understand the value of the service they offer, the benefits of how they offer that service and the experience the client should expect will help the consumer make a more informed choice…. We would urge firms to take advantage so they can meet our expectations and better serve their clients.”
Paul Philip, SRA Chief Executive, said: “Publishing information on price, services and protections will not only benefit the public, but will also help those who deliver these services win business and connect with their customers. We are providing guidance and support for firms to assist with meeting the new requirements and making the most of the opportunities they bring.”
Everyday a quote is done every 2 minutes using Hoowla’s software, it will be the only quoting system your conveyancing team will need.
To find out more about how Hoowla’s Conveyancing Calculator can help your firm give a true reflection the service you offer and comply with the new rules, get in touch with your local Index office now!
This article was submitted to be published by Index Property Information as part of their advertising agreement with Today’s Conveyancer. The views expressed in this article are those of the submitter and not those of Today’s Conveyancer.