An online mortgage broker has today announced its partnership with a leading UK conveyancing service provider.
Having entered the market last year, Habito set out its intention as facilitating mortgage approvals in real time alongside applications. Since April 2016, the company has helped over 50,000 consumers with their mortgage process and has processed in excess of £250 million in mortgage applications to date. Dedicated to reshaping the mortgage industry and tailoring the process around the customer, Habito was in search of a conveyancer who also shared these values; My Home Move seemed like the perfect partner.
On a mission to change the customer’s conveyancing experience through new technology, care and proficiency, the values of My Home Move resonated with Habito’s long-term strategy as well as their existing business model.
Commenting on the partnership was Dev Malle. The Group Distribution Director of My Home Move stated: “Habito has set their customer journey based on changing consumer behaviours, wants and needs, so it was essential that the conveyancing process could be aligned to that journey. Habito’s interaction with Introducer eWay and most importantly the customers’ interaction with our award-winning eWay portal was a critical requirement which allows a 24/7 service and customer interaction at a time that suits them. As consumer behaviour continues to change, like Habito, we are not complacent and soon we will be releasing the next phase of eWay innovation for Introducers.
“We will continue to revolutionise the conveyancing sector as we know consumers no longer compare us to others in the legal sector but to their experiences with brands such as Amazon. We are delighted to be selected by Habito as they continue to grow their market presence.”
Also sharing his views on the partnership Daniel Hegarty. The CEO at Habito stated: “Our customers use us because they want a quality mortgage broking service that is free, online, accessible and transparent. Once our human experts have secured a mortgage, customers ask about the next step in the home buying process – their conveyancing. By partnering with My Home Move, we will be able to recommend a partner that shares our digital, customer-first mentality and continue to help people on their journey to owning a home.”
