RPSA Launch Quality Standards For Residential Surveying
Today, Wednesday 12th June 2019, the Residential Property Surveyors Association (RSPA) has announced the launch of the Certified Building Surveyor Scheme.
The Scheme, which was launched at the RPSA’s annual conference, is unique and sets out quality and performance targets for the industry, ensuring that home buyers receive the highest possible service levels from their independent surveyor.
Alan Milstein, RPSA Chairman, said:
“Our focus in developing this scheme has been to ensure that house buying consumers receive the highest possible service levels from their independent surveyor. The scheme will encompass defined standards for survey inspections, survey reports, consumer redress and service performance. It is, therefore, more wide-ranging than any previous or existing scheme.
“We have long believed that the independent residential surveying sector needed to set itself apart from the corporate world and offer a premium service to clients. The new scheme helps consumers easily identify the different, more personal, approach offered by the independent sector.
“Today’s consumer is faced with an endless choice where the differences between providers can often be confusing and unclear. The Certified Building Surveyor Scheme sets out a clear marker to the home buyer that this surveyor can be relied upon to provide a professional, comprehensive and reliable service.
“This is set to become the default home for independent residential surveyors and the mark of quality that consumers will search for.”
Back in May 2019, a legal case was brought against a surveyor for failure to spot Japanese Knotweed during a Level Three RICs Building Survey. The result was a £50,000 award for the client who felt deceived following the surveyor’s ‘clean bill of health’ for the property.
The Certified Building Survey Scheme will open for business on Tuesday 1st October 2019. However, surveyors can register their interest at the RPSA Conference or alternatively via the RPSA website.
Will these new standards help reduce the number of legal cases against surveyors?