Property professionals placing promising emphasis on wellbeing initiatives

The early results of an industry-wide piece of research has revealed that property professionals have made significant changes to their wellbeing offerings in the wake of the covid-19 outbreak.

Conducted by tmgroup and mio ‘The New Normal’ survey, running until 22nd November 2021, has already attracted responses from over 300 property professionals – including residential conveyancers, commercial real estate professionals, estate agents, lenders, surveyors, developers, and more.

So far, 44% of survey respondents have stated they’ve introduced flexible working hours as a direct result of the pandemic and Stamp Duty Holiday. Beyond this, regular wellbeing calls (20%), social events (21%) and encouraging time outdoors (20%) have also been cited as key initiatives being introduced to help support individuals.

“The New Normal” follows the “Thriving in a Pandemic” report which was released this time last year and provides a comparison to the challenges presented 12 months ago. The aim of the research, according to tmgroup, is to “capture a snapshot of industry thoughts and insight at these unique moments in time – including questions around operational challenges, homeworking, the future outlook of the property market, wellbeing and more.”

CEO of tmgroup Joe Pepper suggests it is promising to see such a positive response in an industry that’s faced tremendous pressures across 2020 and 2021:

“It’s nice to see that property professionals across the breadth of the industry are adopting people-centric measures to support their teams through these challenging times. In a world where operating with reduced staff in the midst of the Stamp Duty Holiday rush has led to increased working hours and high levels of stress, property professionals need this more than ever – especially with the Christmas rush already building up and keeping everyone busy”.

Last year’s research highlighted that delays, unrealistic client expectations and workloads were cited as the biggest challenges as the original SDLT holiday deadline loomed in March 2021. Firms were looking at making better use of technology to support growth and integration aims; and flexible working was welcomed as a key positive of 2020 events

CLICK HERE to complete this year’s “New Normal” survey


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