Application and training overhaul set to speed up CQS applications
Changes to the Law Society’s Conveyancing Quality Scheme (CQS) accreditation process will vastly reduce the amount of time it takes to re-apply for the scheme. There will also be major changes to the training for the quality mark.
Following extensive research, feedback from our members, the results of an online survey, and ten roadshows up and down the country, we have developed a number of areas for improvement to CQS.
1. Amendments to the application process including the introduction of rolling annual assessment. Full re-application will now only take place every three years.
2. Introduction of simplified mandatory training. New training will cover the CQS protocol and also financial crime for new staff, whilst new modules for conveyancing practice and risk and compliance for existing staff have been introduced.
3. The CQS team will also undertake more robust monitoring of the scheme to ensure greater compliance with the CQS protocol.
President of the Law Society Jonathan Smithers said:
“We are pleased to announce these improvements. CQS is a valuable quality mark for firms which helps them to stand out from the competition, gain access to several lender panels, and demonstrate to clients that they follow best practice, and meet the highest standards of technical expertise and client service.
“The revisions will streamline the administration of the scheme, saving time and resources for our members. Just as importantly they will ensure that the rigour of the application process remains, and ensure that there is robust monitoring of firms within the scheme.”
Find out more about CQS here: http://www.lawsociety.org.uk/support-services/accreditation/conveyancing-quality-scheme/