april, 2021

13apr11:00 am12:00 pmPart 1. Lockdown & Beyond : Enquiry Handling

Event Details

With business continuity plans in full swing, how are you managing customer enquiries and expectations? From a total closure of facilities and the imperative for home working, how do you tackle this technological and an operational challenge and where do firms go from here?

  • How things were, how things are now
  • Soft skills and supporting staff
  • Maximising your time and managing the new normal

Register here: https://attendee.gotowebinar.com/register/831491787929582608


(Tuesday) 11:00 am - 12:00 pm


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