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AI Chatbot intelligent digital customer service application concept

Regulation and standards not designed with AI in mind are leaving consumers exposed – LSB

Two reports commissioned by the Legal Services Board (LSB) examining the use of artificial intelligence in legal services have concluded it has the potential to reduce unmet legal needs, but safeguards are needed to protect consumers.  According to the report, around 32% of adults in England and Wales who experience a legal problem receive no professional support, often because of

AI Chatbot intelligent digital customer service application concept

Regulation and standards not designed with AI in mind are leaving consumers exposed – LSB

Two reports commissioned by the Legal Services Board (LSB) examining the use of artificial intelligence in legal services have concluded it has the potential to reduce unmet legal needs, but safeguards are needed to protect consumers.  According to the report, around 32% of adults in England and Wales who experience a legal problem receive no professional support, often because of

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