Marketing for conveyancers

My Home Move aiming to "revolutionise" customer experience with new eWay service

My Home Move say their new eWay service will “revolutionise” the customer experience of conveyancing.

eWay originally launched in 2011 offering movers the ability to read, review and complete their legal documents online for the first time; removing the need for solicitor appointments and relying on the postal service to deliver documents.

However from this month, all of My Home Move’s clients will be able to use the new smartphone and tablet compatable version, which also gives end users more updates as the conveyancing process progresses, which My Home Move say will increase transparency.

My Home Move says this will make it the most used online conveyancing system in the UK for home moves, with 60,000 mover predicted to use it.

Doug Crawford, CEO of My Home Move, said: “While a number of firms and industry bodies have spent years talking about what they might do, My Home Move have been quietly revolutionising the customer experience of conveyancing. Intuitive design and innovative technology allow eWay to provide our clients with a seamless conveyancing service that fulfils the expectations customers have developed from shopping and banking online.

“Through eWay, our clients are able to manage their case from their smartphone or tablet. With milestone indicators, interactive forms and conveyancer action logs, we have enabled our clients to see exactly what is happening with their home move, at a time and from a location that suits them. This really is cutting-edge conveyancing from the UK’s leading conveyancing provider.”

 

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